Frequently Asked Questions
Planting Guide
To plant, lay the tree down where it is to be planted, dig the
hole, 25-50% wider and 50mm deeper.
Cut the bottom off the bag, slide the tree into the hole. Once in the hole, make sure the top of the soil in the container is level with the existing soil, minimising the risk of collar rot. Cut off the bag and start backfilling with the existing soil blended with a combination of slow release fertilizer, manure and a soil conditioning agent.
When the tree is 1/2 backfilled, use a hose to wash the backfill
around the rootball ensuring that all air pockets are eliminated.
Fill the rest of the hole and wash as before. If there is
excessive movement of the trunk and canopy then staking may be
required. This can be achieved by inserting two stakes running
approximately East, West and then using elasticised tie to secure
the tree to the stakes.
Watering: It is recommended that a minimum of 2 litres for every 10 litres of container, be administered directly to the rootball every day for the first year. To assist, a dripper or tree bubbler is suggested to ensure that the water penetrates the rootball down to 500mm. Do not rely exclusively on lawn or garden sprinklers. It is recommended that a soil wetting agent be used.
Trading Terms
• Prices and availability are subject to
change without notice
• Sizes are indicative only and some variation may occur in relation
to the
height, calliper and spread due to growing characteristics of some
species.
• Ellenby Tree Farm may at any time substitute a larger tree than
that which is purchased if there is insufficient or inadequate stock
available.
• Plants are guaranteed to be true to type and healthy at time of
supply. If proof is provided they do not meet these criteria, then
at our option we will refund the purchase price or replace the
plants. No liability is accepted over the initial purchase price.
• Due to factors beyond our control no further guarantee is given,
though an advisory service is available for assistance.
• All Stock must be inspected on arrival, any damage brought to the
attention of the carrier, whether it is Ellenby Tree Farm or
contractor. After 48 hours Ellenby will no longer consider any
claim.
• Liability will not be accepted for any damage to property, person,
building or structure caused by plants supplied and/or planted by
Ellenby Free Farm.
• Delivery is kerbside and as such any invitation onto property
voids any
claim for compensation arising from damage caused by Ellenby Tree
Farm in it’s actions, whether caused by staff or any machinery under
use by their staff.
• Holding and re-containerisation fees may be charged for plants
held for more then one month past the nominated delivery date.
• A 25% non-refundable deposit is required with your order before
plants will be held unless other arrangements are made.
• Ownership of goods purchased remains with Ellenby tree farm, until
payment is made in full with the terms listed. Upon delivery the
risk in the goods shall pass onto the purchaser.